Prescription Media Limited / Aaron Calvert

TERMS OF SERVICE

 

1. TERMS

By accessing the website at https://www.aaroncalvert.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. USE LICENSE

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Prescription Media Limited’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Prescription Media Limited’s website https://www.aaroncalvert.com;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  1. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Prescription Media Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

 

3. DISCLAIMER

  1. The materials on Prescription Media Limited website https://www.aaroncalvert.com are provided on an ‘as is’ basis. Prescription Media Limited/Aaron Calvert makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Prescription Media Limited/Aaron Calvert does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

 

4. LIMITATIONS

In no event shall Prescription Media Limited/Aaron Calvert or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Prescription Media Limited’s website https://www.aaroncalvert.com, even if Prescription Media Limited or a Prescription Media Limited authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. ACCURACY OF MATERIALS

The materials appearing on Prescription Media Limited’s website https://www.aaroncalvert.com could include technical, typographical, or photographic errors. Prescription Media Limited/Aaron Calvert does not warrant that any of the materials on its website are accurate, complete or current. Prescription Media Limited/Aaron Calvert may make changes to the materials contained on its website at any time without notice. However Prescription Media Limited/Aaron Calvert does not make any commitment to update the materials and does so at its complete discretion.

6. LINKS

Prescription Media Limited/Aaron Calvert has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Prescription Media Limited/Aaron Calvert of the site. Use of any such linked website is at the user’s own risk.

7. MODIFICATIONS

Prescription Media Limited/Aaron Calvert may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of The United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. TICKET BOOKING

Any purchase from us is subject to: (i) this Booking Policy; and (ii) any special terms and conditions which may be displayed on our website.

Your contract for purchase starts once we have confirmed your purchase and ends immediately after the completion of the event for which you have booked tickets for, save that, if you have purchased any additional products in addition to your ticket(s), your contract for the purchase of such product will end 14 days after the date of delivery of the product to you. All purchases are subject to payment card verification and other security checks and your transaction may be cancelled if it has not passed our verification process

We reserve the right to cancel bookings which we reasonably suspect to have been made fraudulently.

Cancellation

We regret that we cannot exchange or refund tickets once they have been purchased unless the event has been cancelled or rescheduled. See section 9 below for further details.

If you have purchased any additional products in addition to your ticket, you are entitled to cancel your transaction within fourteen (14) days of the date of delivery of the product. You are not entitled to cancel your associated ticket purchase in such circumstances. To cancel your product purchase, please contact us. Further details regarding your cancellation rights are set out in our cancellation information.

Refunds

Except where we offer, at our absolute discretion, an applicable ticket exchange or resale or refund facility, once you have purchased a ticket from us you will not be entitled to exchange or to obtain a refund for that ticket other than as described in this section.

If an event is cancelled, or rescheduled (subject to the below) or where there is a material change to the programme of an event you may be entitled to a refund from the us or the promoter / hirer of the venue.  However, for some events we operate as a ticket agent on behalf of the promoter / hirer of the venue and have no control over the cancellation, rescheduling or making of material changes to an event and so we will not be liable to refund you the price that you have paid for your ticket if you are unable to obtain a refund from the promoter / hirer of the venue.

A “material change” is a change which makes the event materially different to the event that the purchasers of a ticket, taken generally, could reasonably expect.  For the avoidance of doubt, but without limitation, a change or retraction of a support act or band member shall not be a material change.

If an event is cancelled or rescheduled (including where an event is cancelled or rescheduled as a result of bad weather or other event outside of the control of us or the promoter / hirer of the venue) or if there is a material change to an event, we may decide to issue a refund (or the promoter / hirer of the venue may authorise us to issue a refund on their behalf), in which case we will use our reasonable endeavours to refund you the face value of the ticket (including any booking fees).  If a promoter / hirer of the venue does not authorise us or we are otherwise unable to issue refunds directly, we will be able to provide you with information as to whom you should contact to seek a refund, but we are not liable to you for such refund if you are unable to obtain a refund from the applicable promoter or hirer of the venue.

If an event takes place over several days and one or more day(s) is/are cancelled (but not all the days constituting the event), a partial refund only may be payable corresponding to the day(s) cancelled.

If you wish to claim a refund in any of the circumstances described above, you should notify us as soon as possible and no later than 28 days after the applicable cancellation, rescheduling or material change.  You must return any unused ticket(s) to us before we are able to process any refund.  If we are able to provide you with a refund, as described above, we will refund you the face value price of the ticket (including any booking fees).  Refunds will only be made to the person who originally purchased the ticket(s) and, wherever possible, will be made using the same method as was used to purchase the ticket(s) except, at our discretion, where payment was made by cash.

Nothing in this clause is intended to exclude or limit our liability to you where we fail to fulfil our obligations to you under this contract.

This booking policy does not and shall not affect your statutory rights as a consumer. For further information about your statutory rights contact Citizens Advice or the Department for Business Innovation and Skills.

PRIVACY POLICY

 

Your privacy is important to us. It is Prescription Media Limited/Aaron Calvert’s  policy to respect your privacy regarding any information we may collect from you across our website, https://www.aaroncalvert.com and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. This includes fulfilling any engagement of services, hire agreement generation and invoicing. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

The data submitted on the website https://www.aaroncalvert.com is transferred to via secure protocol to a secure data management service https://www.17hats.com in order to handle your request. Only Aaron Calvert, director of Prescription Media Limited, has access to this information.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Should you wish to download information about you that may be currently stored by Prescription Media Limited/Aaron Calvert then you can do so by requesting such via email: email@aaroncalvert.com with the subject ‘Information Request.’ Should you be a previous client an online portal can be created where you can view, edit & delete your information. If you require your data to be fully deleted from our data management service https://www.17hats.com please email: email@aaroncalvert.com with the subject ‘Delete Request.’ Due to HMRC guidelines we are legally obliged to store invoices for at least 6 years.

Online payment made to Prescription Media Limited/Aaron Calvert through the data management system https://www.17hats.com is processed securely by https://stripe.com/gb/. Partial payment information is stored securely by https://stripe.com/gb/ for the use of accounting purposes only.

Personal information submitted when purchasing products on Prescription Media Limited/Aaron Calvert website https://www.aaroncalvert.com/shop/ is stored and processed securely using WooCommerce WordPress plugin https://woocommerce.com and a secure SSL certificate is issued for https://www.aaroncalvert.com. Payment information is processed securely by https://stripe.com/gb/. Partial payment information is stored securely by https://stripe.com/gb/ for the use of accounting purposes only. Your purchase history and shipping details will be stored securely in order to provide you with the service and retained for customer queries for no longer than 1 year.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Our mailing list is generated only from those that choose to receive such email via a contact form, email opt-in, when making a booking or when making a purchase through https://www.aaroncalvert.com/shop/. We will only email marketing information that is relevant, important to us and that we feel you would be happy to receive. We will not misuse your email or pass it to any third parties. Your email data is stored securely on https://www.mailerlite.com/. You may stop receiving email by following the link in any marketing email received from Prescription Media Limited/Aaron Calvert.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

In the unlikely event that Prescription Media Limited/Aaron Calvert be made aware of any data breach we will endeavour to locate with as much accuracy as possible the affected clients information and notify them by email when practicable.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

THIS POLICY IS EFFECTIVE AS OF 18 MAY 2018